The Click-and-Mortar Approach: Balancing Digital Billing with Paper Statements

As more and more healthcare providers transition to patient portals and online billing, there’s an argument to be made for the continued use of paper statements. Yes, print does still matter, especially as providers increasingly compete in terms of patient satisfaction and offering a superior experience that meets patients where they’re at. Often, ...

• Published date: 09-12-2025 08:07 PM