Technology is Reshaping Trust in Health Care – Consider Humanity, Transparency, Capability, and Reliability

“Trust is like blood pressure. It’s silent, vital to good health, and if abused, it can be deadly.” So wrote Frank Sonnenberg, prolific author and commentator about morals and life. We can broaden Sonnenberg’s observation on trust beyond “health” itself to healthcare. Trust is indeed vital to healthcare, and to the health care industry, we learn fr...

• Published date: 23-06-2026 05:14 AM