Salesforce bets on AI 'agents' to fix what it calls a $7 billion problem in enterprise software

As 50,000 attendees descend on Salesforce's Dreamforce conference this week, the enterprise software giant is making its most aggressive bet yet on artificial intelligence agents, positioning itself as the antidote to what it calls an industry-wide "pilot purgatory" where 95% of enterprise AI projects never reach production. The company on Monday l...

• Published date: 13-10-2025 12:00 PM